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Reverse logistics, built for growth

Turn returns into recovered revenue.

My Business becomes the returns department for growing e-commerce brands—receiving, inspecting, grading and routing every item while documenting what happened.

Start a 30-day pilotSee the workflow

Designed for brands with meaningful return volume and lean operations teams.

My Business hero

What to expect

Proof before promises.

We begin with a controlled pilot, establish your current baseline and report the operational facts. No invented savings claims—just measurable performance.

01

Every return documented

Order, SKU, tracking, condition, photos and final disposition create a clear audit trail.

02

Standardized grading

Consistent A–D and exception grades replace ad hoc judgment with repeatable inspection rules.

03

Economics made visible

Track processing cost, days to disposition and recovered value so decisions improve with real data.

One accountable workflow

From unopened box to best next outcome.

We do more than store returns. My Business moves each item through a disciplined decision process designed to recover value and keep your inventory records current.

Core operation

Receive. Inspect. Grade. Decide. Report.

Packages are matched to orders, inspected against product-specific checklists and assigned a documented grade. Then each item is routed to restock, refurbishment, resale, liquidation, recycling or investigation.

Barcode intakeCondition photosSKU verificationDisposition rulesInventory updates

Client visibility

Every item has a record.

See processing status, grades, photos, outcomes and operational KPIs without chasing warehouse updates.

Value recovery

Choose the economically sensible route.

Disposition considers expected recovery value and processing cost—not a one-size-fits-all rule.

Built for the sweet spot

Growing brands, not giant retailers.

Best suited to small and midsize e-commerce brands with roughly 500–5,000+ monthly orders, meaningful return volume, healthy product margins and no dedicated reverse-logistics department. Initial categories include apparel, footwear, accessories, home goods, sporting goods and electronics accessories.

Pilot engagement

Start with 30 days of real returns.

We map your current process, define inspection and grading rules, then run a bounded pilot. Pricing is scoped to product complexity and handling requirements before work begins.

Discuss pilot fit
  1. 1

    Baseline

    Document current processing time, cost and disposition outcomes.

  2. 2

    Operate

    Receive and process an agreed return volume using standardized SOPs.

  3. 3

    Measure

    Report restock rate, recovery value, write-offs, cycle time and exceptions.

  4. 4

    Decide

    Use the evidence to refine the workflow and determine the next engagement.

Make returns operationally useful

Find out what your returns are really costing.

Bring your return volume, product mix and current workflow. We’ll assess whether a focused pilot makes economic sense.

Request a pilot review